How to move / transfer your RealCAD / LANDWorksCAD / ArborCAD license

Question

I want to move my license of (RealCAD / ArborCAD / LANDWorksCAD / EcosimaCAD / PlumbCAD / etc) to a different computer. What do I need to do to unauthorize one machine and install on a different machine?

Answer

WARNING: DO NOT TRASH YOUR OLD MACHINE BEFORE REMOVING THE EXISTING CAD LICENSE!

 

Whilst you can move your license from one machine to another, you must use the ‘Unlicense’ process outlined below before we can provide any new replacement software key to you. IMPORTANT: A fee is applicable for issuing a new key number. Purchase Re-Auth key here.

 

  1. Go to the web site and Purchase Re-Auth key here.
  2. Open RealCAD / LANDWorksCAD / ArborCAD etc
  3. Go to Help > About from the pulldown menu
    RealCAD and LANDWorks Help, About Window
  4. Select Unlicense and follow the instructions, (save the licenseinfo.dat file that it creates to your desktop)
  5. Manually email the licenseinfo.dat file as an attachment to support@cad.com.au with your request for a new license Key.
    Do this regardless of whether the software says it has already emailed us or not because sometimes it says it has but it hasn’t!

We will manually check payment and process your request by return email to you with further instructions on licensing your new machine. This is usually completed within 24 hours (on work days).